Terms & Conditions
Effective: June 2026 · Last updated: July 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Pitlane application, website and related services (together, the “Service”). The Service is provided by Pitlane (2026) Limited, a company incorporated in New Zealand (“Pitlane”, “we”, “us”, or “our”).
By creating an account, accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
Please also read our Privacy Policy, which explains how we collect, use and protect your personal information and forms part of these Terms.
1. Important notice — please read first
Pitlane is a convenience tool that helps you keep track of, and reminds you about, vehicle-related dates and tasks such as your Warrant of Fitness (WOF), registration (rego), Road User Charges (RUC), servicing, insurance, warranty, driver licence and tyre rotation.
Pitlane is not a substitute for your own records or for official sources. You remain solely responsible for meeting your legal obligations and for the consequences of not doing so, including any fines, penalties, loss of insurance cover, or other costs. See clauses 6 and 12 in particular.
Pitlane is not affiliated with, endorsed by, or connected to Waka Kotahi NZ Transport Agency (NZTA), the New Zealand Police, any insurer, or any service provider.
2. Definitions
- “Account” means the account you create to access the Service.
- “Content” means any information, data, text, images, documents or other material you upload, enter or store in the Service (for example vehicle details, dates, odometer readings, photos and documents).
- “Reminders” means the notifications, emails or in-app prompts the Service may send or display.
- “User”, “you” and “your” means the person who accesses or uses the Service.
3. Eligibility and accounts
3.1 You must be at least 18 years old, or have the consent and supervision of a parent or legal guardian, to use the Service.
3.2 The Service is intended for use in New Zealand and is designed around New Zealand vehicle requirements. We make no representation that the Service is appropriate or available for use elsewhere.
3.3 During our early access period, access may require a valid invitation or access code. We may grant, decline, limit or withdraw access at our discretion.
3.4 When you create an Account you agree to provide accurate, current and complete information and to keep it up to date.
3.5 You are responsible for keeping your login details secure and for all activity that occurs under your Account. You must notify us promptly if you suspect any unauthorised use of your Account.
4. What the Service does
4.1 The Service allows you to record vehicle and personal information and may, depending on the features you use:
- track and display dates and statuses for WOF, rego, RUC, servicing, insurance, warranty, driver licence and tyre rotation;
- send or display Reminders by push notification, email and/or in-app messages;
- store documents and images you choose to upload;
- allow you to share access to a vehicle with other people in your household or otherwise (“Vehicle Sharing”);
- let you record preferred service providers and provide links to third parties (including official NZTA pages) for convenience.
4.2 The Service is provided to help you stay organised. It does not provide legal, financial, insurance, mechanical or safety advice, and must not be relied on as such.
5. Accuracy of information
5.1 Much of the information in the Service — including dates, odometer readings, vehicle details and provider details — is entered by you or by people you have shared a vehicle with. The accuracy and usefulness of the Service depends on this information being correct and current.
5.2 Calculations and status indicators (for example distance-based service or RUC reminders) are estimates based on the information provided. We do not verify this information against official records and are not responsible for it.
5.3 You are responsible for checking that the information you rely on is correct, and for confirming important dates and obligations with the relevant official or authoritative source.
6. Reminders are a convenience only — no guarantee
6.1 Reminders are provided as a convenience and on a “best efforts” basis only. We do not guarantee that any Reminder will be generated, delivered, received, accurate or timely.
6.2 Reminders may not reach you for many reasons outside our reasonable control, including (without limitation): incorrect or out-of-date information entered into the Service; your device, notification or email settings; spam or junk filtering; loss of connectivity; or interruptions to the Service or to third-party systems we rely on.
6.3 You remain solely responsible at all times for meeting your legal and other obligations, including keeping your WOF, rego, RUC and driver licence current, and for any consequences of failing to do so (including fines, demerit points, penalties, vehicle-related enforcement action, loss of insurance cover or other loss).
6.4 You must not rely on the Service as your only means of tracking these obligations. We strongly recommend you independently verify important dates and requirements with the relevant official source (for example Waka Kotahi NZ Transport Agency).
7. Third-party services, links and providers
7.1 The Service may contain links to, or information about, third parties, including Waka Kotahi NZ Transport Agency, insurers, workshops and other service providers. These are provided for your convenience only.
7.2 We do not control, endorse, or accept responsibility for any third party, their websites, their content, or any products or services they provide. Any dealings you have with a third party are solely between you and that third party.
7.3 Provider details you record (such as a preferred workshop’s contact details) are stored as you enter them. We are not responsible for the accuracy of those details or for the conduct or services of any provider.
8. Vehicle Sharing
8.1 The Service allows you to share access to a vehicle with other people. If you share access, you authorise those people to view and (where you grant edit access) change information relating to that vehicle, and to receive related Reminders.
8.2 You are responsible for deciding who you share access with and for the information you make available to them. You should only share access with people you trust. You can change or revoke access at any time through the Service.
8.3 If a vehicle has been shared with you, you must only use that access for its intended purpose and in accordance with these Terms.
9. Your Content and acceptable use
9.1 You retain ownership of your Content. You grant us a non-exclusive, royalty-free licence to host, store, process, display and transmit your Content solely to operate and provide the Service to you (and to people you have shared a vehicle with).
9.2 You are responsible for your Content and confirm that you have the right to provide it and that it does not breach any law or any other person’s rights.
9.3 You must not use the Service to:
- break any law or regulation, or infringe anyone’s rights;
- upload content that is unlawful, harmful, misleading, or that you do not have the right to upload;
- attempt to gain unauthorised access to the Service, other accounts, or our systems;
- interfere with, disrupt, or place undue load on the Service;
- copy, scrape, reverse-engineer, resell or commercially exploit the Service except as permitted by law; or
- use the Service to store or transmit malicious code.
9.4 We may remove Content or suspend access if we reasonably believe these Terms have been breached.
10. Intellectual property
10.1 The Service, including its software, design, branding, “Pitlane” name and logo, and all related intellectual property, is owned by or licensed to Pitlane (2026) Limited. Nothing in these Terms transfers any of that intellectual property to you.
10.2 We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own personal, non-commercial vehicle management, in accordance with these Terms.
11. Privacy
11.1 We handle personal information in accordance with our Privacy Policy and the Privacy Act 2020. By using the Service you acknowledge that we may collect, use and store personal information as described in that policy.
11.2 You must only enter other people’s personal information (for example an emergency contact, or a person you share a vehicle with) where you are entitled to do so.
12. Disclaimers and consumer rights
12.1 The Service is provided on an “as is” and “as available” basis. It is under active development and may be incomplete, change, or contain errors. To the maximum extent permitted by law, we do not make any warranties or representations about the Service, including that it will be uninterrupted, error-free, secure, or fit for any particular purpose.
12.2 Consumer Guarantees Act 1993. Where you acquire the Service as a “consumer” under the Consumer Guarantees Act 1993, you may have rights and guarantees under that Act that cannot be excluded. Nothing in these Terms limits or excludes those rights.
12.3 Business use. Where you acquire or use the Service for the purposes of a business, you agree that the Consumer Guarantees Act 1993 and (to the extent permitted) the consumer information provisions of the Fair Trading Act 1986 do not apply, and that this exclusion is fair and reasonable.
12.4 Except for guarantees that cannot lawfully be excluded, all other terms, conditions, warranties and representations are excluded to the maximum extent permitted by law.
13. Limitation of liability
13.1 To the maximum extent permitted by law, and subject to clause 12.2:
(a) we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, data, goodwill, or anticipated savings; and
(b) we are not liable for any fines, penalties, infringement fees, demerit points, enforcement action, loss of insurance cover, vehicle damage or other loss arising from a missed, delayed, undelivered or inaccurate Reminder, or from your reliance on the Service.
13.2 To the maximum extent permitted by law, our total aggregate liability to you arising out of or in connection with the Service and these Terms is limited to the amount paid in the last 12 months.
13.3 Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law.
14. Indemnity
To the maximum extent permitted by law, you agree to indemnify us against any loss, cost, liability or expense we reasonably incur arising from your breach of these Terms, your misuse of the Service, or your Content.
15. Fees
15.1 The Service is currently provided free of charge during early access.
15.2 We may introduce fees or paid features in the future. If we do, we will give you reasonable notice and you will not be charged for a paid feature without your agreement.
16. Availability, changes and suspension
16.1 We may modify, suspend or discontinue all or part of the Service at any time, including for maintenance, development or operational reasons. We will try to give reasonable notice of any significant change where practicable.
16.2 We may suspend or terminate your access to the Service if you breach these Terms, if required by law, or if we reasonably consider it necessary to protect the Service or other users.
17. Termination
17.1 You may stop using the Service and close your Account at any time.
17.2 On termination, your right to use the Service ends. We may retain or delete your Content in accordance with our Privacy Policy and applicable law. Clauses that by their nature should survive termination (including clauses 10, 12, 13, 14 and 19) will continue to apply.
18. Changes to these Terms
18.1 We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example by in-app notice or email).
18.2 Your continued use of the Service after the changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Service.
19. Governing law and disputes
19.1 These Terms are governed by the laws of New Zealand, and you submit to the non-exclusive jurisdiction of the New Zealand courts.
19.2 Before starting any formal proceedings, you agree to first contact us and try in good faith to resolve any dispute. Eligible disputes may also be able to be dealt with by the New Zealand Disputes Tribunal.
20. General
20.1 Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service.
20.2 Severability. If any part of these Terms is found to be unenforceable, the rest continues to apply.
20.3 No waiver. If we do not enforce a right, that is not a waiver of it.
20.4 Assignment. You may not transfer your rights under these Terms without our consent. We may assign or transfer our rights and obligations (for example as part of a sale or restructure of our business).
21. Contact us
Pitlane (2026) Limited
Tirohanga, Lower Hutt
Email: pitcrew@getpitlane.co